|
- Complete control over "look and feel"
- Administrator can easily customize the way each of the site's pages looks.
- Modules (such as product-catalog, weekly poll, site menu, etc.) may by dragged and dropped anywhere on the page.
- Site's default style sheet may be easily edited.
- All buttons may be easily replaced by your custom images.
- Security, User Authorization and User Authentication
- As administrator, you have full control over user access to all pages or part thereof.
- You can group users in user groups and assign these user groups certain discounts, an ability to download dynamically created Adobe Acrobat (PDF) copies of certain parts of your company catalog.
- Each user group may be allowed or disallowed access to each site page or any part of such page.
- As administrator, you have full control over which pages must be always encrypted (by default, these include user profile editing, checking-out, order history, and most administration pages). Please note that this feature requires the purchase and installation of a Secure Server Certificate (from such companies as VeriSign or Thawte) on your server.
- Company Newsletter
- As administrator, you can send an HTML newsletter to any usergroup or to all registered users who have expressed their consent to receiving periodic newsletter.
- The application provides a Newsletter composing page where you can create your HTML email message (including images, tables, and other page formatting capabilities). You may create the newsletter and send it immediately, or save it for later editing and sending.
- All newsletters are archived and viewable by the administrators.
- Store Configuration
- Localization: easily configure your store to show numbers, times and dates in your preferred "culture." This may be important to store owners who host their site on a server outside their country.
- Currencies: you have a choice whether to show prices and totals in only one currency or two (with the second always being the U.S. dollar). Please note that currency exchange rates are updated daily by the application.
- Weights: If you require to show product weights, you can also choose whether to show them in kilograms or pounds.
- Measurements: If you require to show product measurements, you can also choose whether to show them in centimeters or inches.
- Related Products: you can choose whether to show or not a list of related products on each Product Details page.
- Also Bought: you can choose whether to show or not a list of products that were bought (by others) together with the viewed product (Product Details page).
- Reviews and Ranking: you can choose whether to show or not a list of reviews and ranking of the viewed product (Product Details page).
- Wish List: you can choose whether visitors can or cannot create their personal wish list.
- Shipping Calculation Method: you can select among four methods - no shipping fee; volumetric weight; actual weight; relative to total order amount.
- Shipping Companies: you can select which companies to offer to visitors; currently available choices are your local postal office express service; UPS Express; Federal Express Priority. You can select all three or just one or two of these, or none. Please note that the application requires that shipping rates be stored in the application database. See "Shipping Rates" below.
- Payment Options: you can select which payment options to offer your site's visitors; currently available are credit card (immediate processing or delayed processing - see "Credit Card Processing" below), wire transfer, fax, check. You can select all four or just one, two or three. Each option is associated with a message that appears in the buyer's invoice. You can compose these messages when selecting the option.
- Shipping Rates
- The current version of EndorMedia Shopper calculates shipping & handling fees by querying shipping fees in the local application database. The standard application does not support dynamic verification of shipping fees (the use of UPS and FedEx web services is planned for the next major upgrade). However, an assembly with all the functions for dynamic querying of your shipper of choice is included in the download package. Basic programming knowledge is required to configure and compile this assembly. Compiling instructions are included.
- Notwithstanding the above, it is quite simple to enter the necessary data into the application database.
- The standard application database includes already all UPS and FedEx rates for shipping your products to any country in the world.
- If you have chosen not to use any of the 3 default shipping companies, you can select the "relative to total order amount" option as your Shipping Calculation Method (see above), then simply enter fees for all possible order-amount ranges.
- Coupons Management
- You can view all coupons and their status
- You can create new coupons, delete old ones or edit current coupons.
- Order Management
- View all orders and their status (per period or whole archive).
- View and manage single orders, change their status, add Shipping Tracking Number or respond to customer complaints by using the Help Desk.
- Help Desk
- This is a simple application that allows you to open "tickets" and manage customer complaints, order returns, etc.
- Open the Help Desk by clicking the "Help Desk Ticket Managment" link on the main administration page.
- All correspondence between you and customers is assembled in the Help Desk per ticket.
- You can respond to customer messages by using pre-written standard messages (which you can still edit before sending)
- You can create, edit or delete standard messages you use often to respond to customers
- Reviews Management
- View all reviews and ranking submitted by visitors to your site
- Delete unwanted reviews
- Reports
- View general statistics about your site's visitors.
- Managing Product Directories
- Administrators can manage product directories by following a link on each of the product catalog pages.
- Add a new directory (category) or sub-category to the directory tree.
- Edit existing directories.
- Add products to an existing directory.
- Sort the order of appearance of products within the directory.
- Managing Products
- Administrators can manage products by following a link on each of the product catalog pages.
- Add a new product with as many large images as you wish (the application will show all of these images on the Product Details page in a gallery format), and a thumbnail to be shown in product directory lists. When adding a product, you can also add a brief description, long description, measurements, weight, select whether to include in the "featured products" group, select whether to show or hide the product, enter the product price, optionally enter a discount amount, and optionally select options (see "Managing Product Options" below).
- Edit product data
- Delete (remove) a product from the catalog.
- Managing Product Options
- A product may have a number of added options, each associated with an extra price over the standard product price. For example a lamp may have a white shade as standard, with red, yellow and black shades as options, each option costing an extra $5.00.
- Administrators can manage product options by following a link on each of the product catalog pages.
- Add an option group name ("lampshade colors," for example), then options in that group ("red," "green," and "blue," for example).
- Add a currency amount that must be added when this option is selected.
- Edit existing options
- Delete existing options
|
|